FAQs

  • On the pricing page, click the Purchase button for the product you wish to purchase and then fill in the details on the form; your name, company name, billing address, domain name the licence is for and your company VAT number.

    Payments for the licence can be made by credit/debit card.

  • If you’re not registered for VAT in your country, please follow the steps during the checkout process for sending proof that you are a registered business and we will review your submission to see if we’re able to sell you a licence.

    Unfortunately we cannot sell licences to individuals or those who cannot provide proof they are a business, due to VAT rules in the UK and EU.

  • You can buy a Konstrukt licence in most counties around the world, however we do have some restrictions. We cannot process a licence sale in countries which have a 0% VAT (value added tax) threshold for the sale of digital goods and services and who do not offer a reverse charge mechanism for the collection of VAT. If we sold into one of those countries we would have to register as an entity within that county because we would be liable to collect and pay tax on any amount of digital goods we sold. So to reduce liability and admin overhead we have decided we cannot sell to the following countries for the above stated reason:

    • Albania
    • Belarus
    • Brazil
    • Cameroon
    • Chile
    • Indonesia
    • Kenya
    • Kazakhstan
    • Mexico
    • Paraguay
    • Peru
    • Republic of Korea (South Korea)
    • Russian Federation (Russia)
    • Saudi Arabia
    • Serbia
    • Tajikistan
    • Uganda
    • Uruguay
    • Uzbekistan
    • Zimbabwe
  • Yes, the licence is for the life of the domain registered upon purchase of the licence. This provides you with 12 months of updates.

    Should you wish to update Konstrukt after the 12 month period from purchase, an upgrade licence can be bought. Upgrade licences provide you with a further 12 months of updates from the date of purchase and will cost £200.00 +VAT each.

  • The easiest way to find out how to install Konstrukt, is to head over to our Documentation site.

  • Yes, you can add your licence to source control without a problem.

  • You can use Konstrukt free of charge without a license to manage a maximum of one collection. If you need to manage multiple collections then a full and valid licence is required.

  • There are a number of resources to help you get started and receive support when developing with Konstrukt.

    The first port of call should be our documentation, which extensively explains the key areas of Konstrukt, the approaches taken and how to implement them. Documentation is an ongoing process as the product develops over time. We will also add tutorials and ‘how to’ sections in the coming months.

    The second port of call should be the forum on the Umbraco developer portal (Our), for any technical questions or queries you might have. This is monitored by the team and may also get a helpful reply from a fellow developer, we are after all part of the friendly Umbraco community!

    And the last port of call should be dropping us an email at [email protected] should you wish to discuss something technical which is too commercially sensitive for the open forum.

    What ever you need, support is always at hand.

Didn't find the answers you need?